/* ==========================================================================
   returning-customer.com
   One file, no build, no dependencies. It has to load on a café owner's phone
   on roaming data while they're standing behind a counter — the same bar we
   hold the client pages to.
   ========================================================================== */
:root{
  --paper:#FBF9F4; --card:#FFFFFF; --sand:#F1EDE4;
  --ink:#16181C; --muted:#5B6067; --line:#E2DCCF;
  --accent:#B4472B; --accent-d:#8F3721; --accent-soft:#F7E7E1;
  --ok:#2E6B45;
  --sans:ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,"Helvetica Neue",sans-serif;
  --serif:ui-serif,Georgia,Cambria,"Times New Roman",serif;
  --ease:cubic-bezier(.22,1,.36,1);
  --shadow:0 1px 2px rgba(22,24,28,.04), 0 10px 30px -18px rgba(22,24,28,.25);
  --wrap:64rem;
}
@media (prefers-color-scheme:dark){
  :root{
    --paper:#131519; --card:#1B1E23; --sand:#22262C;
    --ink:#ECE8E0; --muted:#A2A8B0; --line:#2E333A;
    --accent:#E2765A; --accent-d:#F09077; --accent-soft:#2B1F1B;
    --shadow:0 1px 2px rgba(0,0,0,.3), 0 10px 30px -18px rgba(0,0,0,.7);
  }
}
*,*::before,*::after{box-sizing:border-box}
/* Deliberately NOT `scroll-behavior:smooth`.
   With it set in CSS, a browser or OS that has smooth scrolling switched off doesn't fall
   back to jumping — it does nothing at all. Every nav link changed the URL and left the
   reader where they were. Anchors now jump natively, which always works, and the script
   upgrades them to a smooth scroll only after checking the page actually moved. */
html{-webkit-text-size-adjust:100%}
body{
  margin:0;background:var(--paper);color:var(--ink);
  font-family:var(--sans);font-size:17px;line-height:1.6;
  -webkit-font-smoothing:antialiased;overflow-x:hidden;
}
img{max-width:100%;display:block}
a{color:var(--accent)}
:focus-visible{outline:3px solid var(--accent);outline-offset:3px;border-radius:4px}
.sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;
  clip:rect(0 0 0 0);white-space:nowrap;border:0}
.skip{position:absolute;left:50%;translate:-50% -120%;z-index:99;background:var(--ink);
  color:var(--paper);padding:.7rem 1.1rem;border-radius:0 0 10px 10px;text-decoration:none;
  transition:translate .18s var(--ease)}
.skip:focus{translate:-50% 0}

.wrap{max-width:var(--wrap);margin:0 auto;padding:0 1.25rem}

/* ---------- type ---------- */
h1,h2,h3{font-family:var(--serif);font-weight:600;letter-spacing:-.015em;line-height:1.12}
h1{font-size:clamp(2.1rem,6.4vw,3.6rem);margin:0 0 1rem}
h2{font-size:clamp(1.6rem,4.2vw,2.4rem);margin:0 0 .7rem}
h3{font-size:1.12rem;font-family:var(--sans);font-weight:680;letter-spacing:-.005em;margin:0 0 .35rem}
p{margin:0 0 1rem}
.lede{font-size:clamp(1.06rem,2.2vw,1.24rem);color:var(--muted);max-width:44ch}
.eyebrow{font-size:.74rem;letter-spacing:.16em;text-transform:uppercase;font-weight:700;
  color:var(--accent);margin:0 0 .9rem}
.small{font-size:.9rem;color:var(--muted)}

/* ---------- header ---------- */
header.top{position:sticky;top:0;z-index:40;background:color-mix(in srgb,var(--paper) 88%,transparent);
  backdrop-filter:saturate(1.5) blur(12px);-webkit-backdrop-filter:saturate(1.5) blur(12px);
  border-bottom:1px solid transparent;transition:border-color .25s}
header.top.scrolled{border-bottom-color:var(--line)}
.bar{display:flex;align-items:center;gap:1rem;min-height:60px}
.brand{display:flex;align-items:center;gap:.55rem;text-decoration:none;color:inherit;
  font-weight:680;letter-spacing:-.01em;font-size:1rem;flex:none}
.brand .mark{width:30px;height:30px;border-radius:8px;background:var(--accent);
  display:grid;place-items:center;flex:none}
.brand .mark svg{width:18px;height:18px;stroke:#FBF9F4;fill:none;stroke-width:2.6;
  stroke-linecap:round;stroke-linejoin:round}
nav.links{margin-left:auto;display:none;gap:.2rem}
nav.links a{font-size:.92rem;font-weight:560;text-decoration:none;color:var(--muted);
  padding:.45rem .7rem;border-radius:8px}
nav.links a:hover{color:var(--ink);background:var(--sand)}
@media(min-width:52rem){ nav.links{display:flex} }
.bar .btn{margin-left:auto}
@media(min-width:52rem){ .bar .btn{margin-left:.5rem} }

/* ---------- buttons ---------- */
.btn{display:inline-flex;align-items:center;justify-content:center;gap:.45rem;
  min-height:48px;padding:.7rem 1.25rem;border-radius:12px;text-decoration:none;
  font-weight:620;font-size:.98rem;border:1.5px solid var(--ink);color:var(--ink);
  background:transparent;cursor:pointer;font-family:inherit;
  transition:transform .15s var(--ease),background .16s,color .16s}
.btn:active{transform:scale(.98)}
.btn.p{background:var(--accent);border-color:var(--accent);color:#FFF8F5}
.btn.p:hover{background:var(--accent-d);border-color:var(--accent-d)}
.btn:not(.p):hover{background:var(--ink);color:var(--paper)}
.btn.sm{min-height:42px;padding:.5rem .95rem;font-size:.9rem}
.cta{display:flex;flex-wrap:wrap;gap:.65rem;margin:1.6rem 0 0}

/* ---------- sections ---------- */
/* Clears the sticky header when you land on an anchor. */
section{padding:clamp(3rem,8vw,5.5rem) 0;border-top:1px solid var(--line);scroll-margin-top:70px}
section:first-of-type{border-top:0}
.hero{padding-top:clamp(2.5rem,7vw,4.5rem);border-top:0}
.hero h1 em{font-style:normal;color:var(--accent)}
.grid{display:grid;gap:1rem}
@media(min-width:44rem){ .grid.two{grid-template-columns:1fr 1fr} }
@media(min-width:56rem){ .grid.three{grid-template-columns:repeat(3,1fr)} }
.card{background:var(--card);border:1px solid var(--line);border-radius:16px;
  padding:1.3rem 1.35rem;box-shadow:var(--shadow)}
.card p:last-child{margin-bottom:0}
.card .k{display:inline-flex;align-items:center;justify-content:center;width:34px;height:34px;
  border-radius:9px;background:var(--accent-soft);color:var(--accent);margin:0 0 .8rem;flex:none}
.card .k svg{width:19px;height:19px;stroke:currentColor;fill:none;stroke-width:1.8;
  stroke-linecap:round;stroke-linejoin:round}

/* ---------- the two-bad-ways block ---------- */
.split{display:grid;gap:1rem;margin:1.6rem 0 0}
@media(min-width:44rem){ .split{grid-template-columns:1fr 1fr} }
.split article{background:var(--card);border:1px solid var(--line);border-left:3px solid var(--accent);
  border-radius:0 14px 14px 0;padding:1.2rem 1.3rem}
.split h3{color:var(--accent)}

/* ---------- steps ---------- */
ol.steps{list-style:none;counter-reset:s;margin:1.6rem 0 0;padding:0;display:grid;gap:.9rem}
@media(min-width:56rem){ ol.steps{grid-template-columns:repeat(4,1fr)} }
ol.steps li{counter-increment:s;background:var(--card);border:1px solid var(--line);
  border-radius:14px;padding:1.1rem 1.2rem;position:relative}
ol.steps li::before{content:counter(s);display:grid;place-items:center;width:28px;height:28px;
  border-radius:50%;background:var(--ink);color:var(--paper);font-size:.84rem;font-weight:700;
  font-variant-numeric:tabular-nums;margin:0 0 .7rem}
ol.steps h3{margin-bottom:.2rem}
ol.steps p{margin:0;font-size:.94rem;color:var(--muted)}

/* ---------- price ---------- */
.price{background:var(--card);border:2px solid var(--ink);border-radius:20px;
  padding:clamp(1.4rem,4vw,2.2rem);box-shadow:var(--shadow)}
.price .rows{display:grid;gap:1.4rem;margin:0 0 1.5rem}
@media(min-width:44rem){ .price .rows{grid-template-columns:1fr 1fr;gap:2rem} }
.price .n{font-family:var(--serif);font-size:clamp(2.3rem,7vw,3.1rem);line-height:1;
  letter-spacing:-.02em;display:block;margin:0 0 .3rem}
.price .n small{font-size:.42em;font-family:var(--sans);font-weight:600;color:var(--muted);
  letter-spacing:0;margin-left:.35rem}
.price .when{font-weight:680;display:block;margin:0 0 .6rem}
.price ul{list-style:none;margin:0;padding:0;display:grid;gap:.45rem}
.price li{display:flex;gap:.6rem;align-items:flex-start;font-size:.96rem}
.price li svg{width:17px;height:17px;flex:none;margin-top:.28rem;stroke:var(--ok);fill:none;
  stroke-width:2.4;stroke-linecap:round;stroke-linejoin:round}
.price .note{border-top:1px solid var(--line);padding-top:1.1rem;margin:0;font-size:.92rem;
  color:var(--muted)}
.price .note strong{color:var(--ink)}

/* ---------- guides ---------- */
.guides{counter-reset:g;list-style:none;margin:1.8rem 0 0;padding:0;display:grid;gap:1rem}
@media(min-width:50rem){ .guides{grid-template-columns:1fr 1fr} }
.guides li{counter-increment:g;background:var(--card);border:1px solid var(--line);
  border-radius:14px;padding:1.15rem 1.25rem}
.guides h3{display:flex;gap:.6rem;align-items:baseline}
.guides h3::before{content:counter(g,decimal-leading-zero);font-family:var(--serif);
  font-size:.92rem;color:var(--accent);font-weight:700;flex:none}
.guides p{margin:0;font-size:.95rem;color:var(--muted)}
.guides p+p{margin-top:.5rem}

/* ---------- pull quote ---------- */
blockquote.pull{margin:2rem 0 0;padding:1.4rem 0 0;border-top:1px solid var(--line);
  font-family:var(--serif);font-size:clamp(1.15rem,2.8vw,1.5rem);line-height:1.4;
  letter-spacing:-.01em}
blockquote.pull cite{display:block;margin-top:.7rem;font:inherit;font-size:.86rem;
  font-family:var(--sans);font-style:normal;color:var(--muted);letter-spacing:0}

/* ---------- faq ---------- */
details{background:var(--card);border:1px solid var(--line);border-radius:12px;
  padding:.9rem 1.1rem;margin:.6rem 0 0}
details[open]{box-shadow:var(--shadow)}
summary{cursor:pointer;font-weight:620;min-height:32px;display:flex;align-items:center;
  gap:.6rem;list-style:none}
summary::-webkit-details-marker{display:none}
summary::after{content:"+";margin-left:auto;color:var(--accent);font-weight:700;font-size:1.2rem;
  line-height:1}
details[open] summary::after{content:"\2013"}
details p{margin:.7rem 0 0;font-size:.95rem;color:var(--muted)}
details p:last-child{margin-bottom:.2rem}

/* ---------- contact ---------- */
.contact{background:var(--ink);color:var(--paper);border-radius:20px;
  padding:clamp(1.6rem,5vw,2.8rem);text-align:center}
.contact h2{color:var(--paper)}
.contact p{color:color-mix(in srgb,var(--paper) 72%,transparent);max-width:38ch;margin-inline:auto}
.contact .btn{border-color:var(--paper);color:var(--paper)}
.contact .btn:hover{background:var(--paper);color:var(--ink)}
.contact .btn.p{background:var(--accent);border-color:var(--accent);color:#FFF8F5}
.contact .cta{justify-content:center}

/* ---------- footer ---------- */
footer{border-top:1px solid var(--line);padding:2.2rem 0 3rem;font-size:.9rem;color:var(--muted)}
footer .cols{display:grid;gap:1.4rem}
@media(min-width:44rem){ footer .cols{grid-template-columns:1.4fr 1fr} }
footer a{color:var(--accent)}
footer .fine{margin-top:1.4rem;padding-top:1.2rem;border-top:1px solid var(--line);font-size:.84rem}

/* ---------- reveal ----------
   Visible by default. The hidden state is only applied once JS confirms an observer
   exists and motion is welcome. An animation must never decide whether content exists. */
.rv{opacity:1;transform:none}
html.rv-on .rv{opacity:0;transform:translateY(14px)}
html.rv-on .rv.in{opacity:1;transform:none;
  transition:opacity .55s var(--ease),transform .55s var(--ease)}
@media (prefers-reduced-motion:reduce){
  html.rv-on .rv{opacity:1;transform:none}
  html.rv-on .rv.in{transition:none}
}